Terms of service
Terms of Service – Let’s Keep Things Clear & Friendly
Welcome to the Perform Ability Collective online store! When we say “we,” “us,” or “our,” we’re talking about the Perform Ability team. By visiting our website or making a purchase, you’re agreeing to the simple terms below — designed to keep things clear, supportive, and fair for everyone.
If you have any questions, you’re always welcome to reach out at info@performability.com.au.
1. Using Our Website
By exploring our website or purchasing from us, you agree to these Terms of Service. If you don’t agree, that’s okay — you’re welcome to exit the site anytime. We may update these terms from time to time, and any updates will always be shared right here.
2. Shopping With Us
To place an order, you’ll need to be the legal age of majority in your area or have permission from a parent or carer. Our products are designed to support inclusive learning, and we take pride in offering high-quality, accessible resources.
3. General Conditions
We reserve the right to adjust or update anything in the store — from pricing and product descriptions to product availability and services offered. We also reserve the right to decline orders or limit quantities in certain situations, such as low stock.
4. Product Information
We do our best to ensure that all product details and images are accurate. Colours may vary slightly due to screen settings. We aim to represent everything honestly and clearly.
5. Orders & Billing
Please make sure your order details are accurate — including your email, shipping and billing address, and payment method. This helps us deliver a smooth experience and keep in touch if needed.
6. Product Use & Resale
All products and resources purchased through Perform Ability are intended for personal or educational use only.
You may not resell or distribute our products without prior written permission from Perform Ability.
If you’re interested in becoming an approved stockist or distributor, please contact us at info@performability.com.au.
7. Availability & Changes
Products may occasionally be discontinued or temporarily out of stock. Prices and product details are subject to change without notice. If there’s an issue with your order, we’ll get in touch as soon as possible.
8. Returns & Refunds
You can view our full Returns & Refund Policy at the bottom of our website. We offer a 30-day return period. Items must be returned in original condition, and return shipping is the customer’s responsibility.
9. Feedback & Ideas
We love hearing from you! If you choose to share feedback, ideas, or suggestions with us, you’re giving us permission to use that input to help improve our products or services — with gratitude, but without obligation or payment.
10. Your Privacy
We treat your personal information with care and respect. You can find our full Privacy Policy by scrolling to the bottom of our website homepage.
11. Keeping Things Updated
Sometimes small errors in product descriptions, availability, or pricing may occur. We reserve the right to correct any inaccuracies and make updates where needed. If any changes affect your order, we’ll always do our best to communicate clearly.
12. Changes to These Terms
We may revise these Terms of Service from time to time. The most current version will always be available on this page. By continuing to use our website, you agree to the updated terms.
13. Contact Us
Need help or have a question? We’re here for you.
📧 info@performability.com.au
🏠 Perform Ability – B3/4 Dulmison Avenue, Wyong NSW 2259
📞 0431 036 659